Portrait of Heather Ann Urban

tenured leader with Sage, Heather Ann has spent her career helping people feel cared for, valued and inspired. She is our Senior Regional Director People & Culture who works closely with our corporate office to implement People & Culture plans and policies that support our companywide "You Belong” culture. Heather Ann coaches and mentors regional directors, partners with general managers and leaders to offer strategic direction, handles above-property concerns and ensures compliance with labor laws. Since joining us nearly 20 years ago, she’s served as both the Director and Regional Director of Human Resources for the Renaissance Pittsburgh Hotel, as well as our Corporate Director of Employee Relations.  


Her career in hospitality-focused human resources has included positions at Interstate Hotels & Resorts and Hyatt Hotels, spanning from Director of Human Resources and Human Resources Manager to assisting with food and beverage operations.  


Heather Ann graduated from Penn State University with an associate’s degree in Hotel Restaurant & Institutional Management and is a member of the Society for HR Management. She volunteers and fundraises for the Leukemia Lymphoma Society as well as the Susan G Komen Breast Cancer Foundation. 


Sage Hospitality Group


Senior Regional Director of People and Culture

Joined Sage


First Job in Hospitality

Server at Sewickley Heights Golf Club, aged 16

Personal Motto

Nothing is impossible, the word itself says I'm possible - Audrey Hepburn